BLH Blade 130 S BNF Basic with SAFE (BLH9350)
Drone quadcopter Fpv LCD monitor + Video vtx receiver + Battery - bundle 15
Tamiya Big Wig 2017 - 47330 - 1 10 Radio Control Car - Kit Build

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Tamiya Mercedes AMG SLS GT3 TT-02 Kit 58566
Seagull Dual Ace Twin ARTF (Sea-34) 5500175
FPV Racing Drone 5 Props Carbon Fiber Camera Quad EMAX HAWK 5 BNF Series RC808
FTX BANZAI 4WD RTR 1 10 BRUSHED DRIFT CAR 2.4GHZ WATERPROOF

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Sandmaster RTR Kyosho Nitro RC Classic
The World Models LA Racer 40 to 46 Engine Sport Aerobatic & Low Wing Trainer
Jeti Model Jeti Spin 48 Opto Bless Speed Cont' P-JESPIN48OPTO

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

E-flite UMX Yak 54 3D BNF Basic EFLU3550

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

58571 Tamiya Porsche 911 Carrera RSR 1 10TH TT-02 Chassis Kit NO ESC

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

TAMIYA Lunch Box RC Car Deal Bundle. Radio, 2x 3300mah Batt, fast charger 58347

MIK4945 Mikado VBar NEO 6.1 Express 04945
OS Engine T-1070SC L52 Pipe Set X-OS72107600

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

CASTLE Phoenix Edge 80 HV (CC10500)

Trusted by more than 9,000 businesses in 140 countries.

Traxxas Transmitter, 2.4Ghz, 2-channel (transmitter only) - Z-TRX2228
LDARC ET125 V2 5.8G Brushless OSD AC900 RX Cam Mini FPV RC Racing Drone PNP Hj
Tamiya Lunch Box without ESC B Power Bundle

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

FG Modellsport Body set BMW 320si WTCC 1.5mm Z-FG08144 1
DHK Hunter Brushed EP 4WD RTR (Euro) C-DHK8135EU

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

KO Propo Master Unit EX-1 ASF Ver 2 (KO10522)
A661 Intelligent GPS 120° FOV Wide Angle Drone Selfie App Control
Dubro 1 3 Scale 9.33 (237mm) Vintage Wheel (Pair) F-DB933V

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

FMS J3 CUB V3. 1400MM ARTF W O TX RX BATT
1 10 Alloy & Carbon SAKURA D4 RWD Drift Racing Car Frame Body Kit KIT-D4RWD

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

FLUX ALPHASTAR 2350KV BRUSHLESS MOTOR (210MM WIRE)
Jet Jam 12-inch Pool Racer, White RTR

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Dynam Scout Trainer 980mm Rtf W 6-Axis Abs Gyro DYN8924V2-SRTF
Roc Hobby Falcon 1220mm Artf W O Tx Rx Batt ROC019