Trumpeter 01021 - model Kit Hemit M983 tractor Grey - Tractor Hemtt M983
Hasegawa 1 72 (20mm) 60cm 54cm Mörser Karll 040 041 With Munitionspanzer IV
1 48 S-3 Viking AMT ERTL (Rare)

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Metal Modeles Mounted D'Hautpoul Cuirassier General 54mm Unpainted Kit
AIRFIX A12009 Handley Page Victor K.2 1 72 Aircraft Model Kit
AIRBUS A380 MODEL KIT HEL52904G - Heller 1 125 Gift Set - Airbus A380
Tamiya Aircraft Model 1 48 Airplane Avro Lancaster B Mk I III Scale Hobby 61112

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Tamiya 35244 M26 Armored Tank Recovery Vehicle 1 35 Scale Model Kit
Eduard 1 32 de Havilland Mosquito Mk.IV Big-Ed Set
MLP6DSM 6CH SAFE TX - P-EFLRMLP6C

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Guillows WWII Zero 404 Balsa Aircraft 27.75 Span Flying Model Kit

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

200mm 1 9 Napoleonic v-bust set, 95th Rifles, 33rd Regt, Waterloo 1815

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Timo Makinen Ford Escort Rs 1600 Mk1 1973 Daily Mirror RAC Rally Winner BEL006

Spektrum Spektrum DX6R Transmitter Case - P-SPM6719
TAMIYA 14132 Ducati 1199 Panigale S - Tricolor 1 12 Bike Model Kit

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

A Vintage HELLER un-opened un-made plastic kit of a RENAULT G 260

Trusted by more than 9,000 businesses in 140 countries.

Star Trek. Star Crafts 1 1400 Scale Star Ship USS Prometheus Resin Kit
Dragon 6698 Sherman M4A3 75W ETO 1 35 scale plastic model kit
Honda Jet - 1 48 Aircraft - Ebbro E48001

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Ak Interactive Trainspotting Modelling Techniques Book Akbook
New Revell 03275 1 35 Tiger II Ausf. B Full Interior Model Kit

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Italeri 1 24 Mercedes Benz Actros MP4 GigaSpace
VERLINDEN PRODUCTIONS 120mm, NAPOLEONIC FUSILIERS-CHASSEURS OFFICER 1810
Trumpeter 1 35 Soviet T-90MS MBT

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Kitty Hawk Model 1 48 Sukhoi Su-17M3 M4
ITA3917 - Italeri 1 72 - Daf Xf 105

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

EDSIN63215 - Eduard BIGSIN 1 32 - Fw 190A-8 & A-8 R11 Part II (Revell)
1958 AirFix 1 72 Mitsubishi Zero A6M2 Vintage Bagged First Issue kit Type 2

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

1 35 Jgsdf Type 7 Self Propelled Howitzer Tank Model Kit - Trumpeter 135 75
Ebbro 1 20 Spanish G.P. McLaren Honda MP4-31 2016