1 72 Heinkel He111P Hasegawa AGHAE22 New
Control Tower Scalextric SXC8319 New
DECAL 1 18 PORSCHE 911 RS CARLOS SAINZ RALLYE ESPAÑA HISTORICOS 2012 (06)

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

EVERGREEN SQUARE TILE 1 6X12X24L INCHES
HG GUNDAM ENDLESS WALTZ TALLGEESE III 1 100 [Bandai] UK SELLER
ACADEMY 1 48 HAWKER HUNTER F.6 FGA.9 RAF AND EXPORT
Ghostbusters Ecto-1 1 25 Scale Model Kit (New)

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

PROXXON 28920 SERIES 4 TOOLS SHANK TYPE FOR MANUFACTURE GLASS DIAMOND
Revell 1 48 Revell Mistel V Ta254 & Fe290 Kit
Revell 1 48 A-26B Invader Aircraft Model Kit - 03921

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Eduard Photoetch 1 35 - Sd.kfz.222 (tamiya) - Edp35548 - 135 Tamiya Sdkfz222

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Tamiya 1 35 Russian Self-Propelled Gun SU-76M with Figures Model Kit

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Porsche 911 Turbo 1 25 Revell Car Model Building Kit 07179

KittyHawk Model kit KH80108 1 48 SA.365F AS.565SA Dauphin II Helicopter
DEF Model 1 16 Modern Female Mechanic Crew Jennifer w Workshop Base

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Hasegawa K15 P-3C Orion US Navy Anti- Submarine Aircraft 1 72 Scale Kit

Trusted by more than 9,000 businesses in 140 countries.

Tamiya Side Cutter for Plastic
80-027, MOONA, Pegaso, 80mm Metal Figure Model - Unpainted,Brand NEW
1 24 Sand Shark Revell Monogram 2507

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

MiniArt Models 1 35 Gun Jagdpanzer Su-85 (r) 8.5cm STUG auf Fgst. T34 w Crew
Jon Smith Stormtrooper German Army Western Front WW1 120mm 1 16th Unpainted kit

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Revell 1 32 Bell UH-1H HUEY Helicopter Gunship Model Kit 04421 COMPLETE UNSTARTD
Hasegawa 1 48 Vought F-8E Crusader PT025
MINIART 1 35 JAGDPANZER SU-85 (r) with CREW

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Vintage Airfix Red Stripe HMS FEARLESS 1st Assault Landing Ship Royal Navy Model
De Agostini - Professional Millennium Falcon Tamiya Paint Set

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Miniart 1 35 French Street Diorama Model Kit
Rye Field Model 1 35 RM5005 Tiger I Gruppe Fehrmann April 1945 Northern Germany

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Young Miniatures British Commando WW2 YM1853 1 10th Unpainted Bust
German Battlecruiser SMS Seydlitz paper model 1 200 big 101cm