Miniart 1 35 Tiran 4 Sh Early Type Interior Kit
Trumpeter 1 35 Russian T-14 Armata MBT
10 to 15-Size Main Electric Retracts - F-EFLG100

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Mini Mamoli Alexander Newsky 1 220 MM73 Wooden Model Boat Kit
1 35 Scale WWII German Soldiers Briefing WW2 Figures Resin Model Kit (6 Figures)
Billings B397 Building Slip for models up to 90cm Wooden Kit Building Tool
Tamiya 1 48 Mitsubishi G4M1 Model 11 - Admiral Yamamoto Transport

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

CYBER-HOBBY 6371 1 35 Sturmgeschutz III mit Flussiggas-Antrieb (LTD)
Heller 1 150 - La Grandehermine - 1150 Grande Hermine Item New Box Has Damage
Kitty Hawk 50002 1 35 AH-6M MH-6M Little Bird Nightstalkers w resin figures 2019

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

HEL81072 - Heller 1 400 - Charles de Gaulle

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Takom Flakpanzer Panther 2 In 1 0mm Flakvierling MG151 20 Coelian 1 35 2105

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Brand New Airfix 1 72nd Scale Handley Page Victor B.Mk.2(BS) Model Kit.

Trumpeter 1 32 F8F-1B Bearcat
MODEL KIT DRAGON 1 72 SCALE ARMOR PRO PANTHER G TANKS WW2

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Artool Studio Wipes (24 Pouches of 12)

Trusted by more than 9,000 businesses in 140 countries.

Ebbro 1 20 Spanish G.P. McLaren Honda MP4-31 2016
Tamiya 1 20 Tyrell P34 Six wheeler
Dragon 1 35 - Sd.kfz.251 1 Ausf.c

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Eduard Photoetch 1 32 -polykarpov I-16 Type 24
Trumpeter 02829 1 48 C-48C Skytrain

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Trumpeter 1 35 05103 Mil Mi-24V Hind-E Helicopter
Eduard Photoetch 1 32 - Volets D'atterrissage Mk.vi De Tempest
Trumpeter 86514 1 350 USS Guam CB-2 Battle Cruiser Assemble Model Kit Warship

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

01646 Trumpeter 1 72 Model Russian Be-6 Madge Seaplane Water Plane Static
Bandai MG 052735 PATLABOR Ingram No. 3 1 35 Scale Kit FJH

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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Tamiya Model 35355 1 35 Infantry Tank MATILDA Mk.III IV Red Army Soviet-Spec

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

TRU05575 - Trumpeter 1 35 - Soviet Project 704 SPH Howitzer
Trumpeter 63503 Soviet Navy G-5 Class Motor Torpedo Boat 1 35 Scale Static Model