Miniart 1 35 Tiran 4 Sh Early Type Interior Kit
Trumpeter 1 35 Russian T-14 Armata MBT
10 to 15-Size Main Electric Retracts - F-EFLG100

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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1 35 Scale WWII German Soldiers Briefing WW2 Figures Resin Model Kit (6 Figures)
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Tamiya 1 48 Mitsubishi G4M1 Model 11 - Admiral Yamamoto Transport


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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Heller 1 150 - La Grandehermine - 1150 Grande Hermine Item New Box Has Damage
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Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

HEL81072 - Heller 1 400 - Charles de Gaulle

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Trumpeter 1 32 F8F-1B Bearcat


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Artool Studio Wipes (24 Pouches of 12)

Trusted by more than 9,000 businesses in 140 countries.

Ebbro 1 20 Spanish G.P. McLaren Honda MP4-31 2016
Tamiya 1 20 Tyrell P34 Six wheeler
Dragon 1 35 - Sd.kfz.251 1 Ausf.c

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


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Trumpeter 02829 1 48 C-48C Skytrain

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


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Eduard Photoetch 1 32 - Volets D'atterrissage De Tempest
Trumpeter 86514 1 350 USS Guam CB-2 Battle Cruiser Assemble Model Kit Warship

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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