ITA3916 - Italeri 1 72 - Man Tgx Xxl
Trumpeter 02286 1 32 AV-8B Harrier II Plus
Revell 07939 - 1 12 Honda CBX 400 F Model Kit

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Trumpeter 02279 1 32 EF-2000B Eurofighter Typhoon
DRAGON Model 6869 1 35 Panzerkampfwagen VI(P) & Bergepanzer Tiger (P) 2019 New
Rev-07425 Revell 1 24 Mercedes-benz A
Trumpeter 02245 1 32 A-7D Corsair II

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Tamiya 1 20 Wolf WR1
Trumpeter 1 350 05629 USS Ranger CV-4 1942
Tamiya Model 35335 1 35 WWII German Self-Propelled Heavy Anti Tank Nashorn

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Ryefield-Model 5016 1 35 Sd.Kfz.171 Panther Ausf.G w Full Interior Clear Parts

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

AOSHIMA 54321 RC AFV SERIES NO. 16 JGSDF TYPE 10 TANK W TYPE 73 EXTRA LARGE

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Traxxas Chassis, Revo 3.3(extended 30mm)(3mm 6061-T6)(anodised bluee) - Z-TRX5...

Trumpeter 02239 1 32 Russia MIG-29K Fulcrum Fighte​r
Ensemble De Peinture En Acrylique De color Modèle Vallejo Haute color -

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Hobbyboss 1 16 82601 German Heavy Tank Pz.Kpfw. VI Tiger I

Trusted by more than 9,000 businesses in 140 countries.

MNGTS-004 - Meng Model 1 35 - AUF1 French 155mm Howitzer SPG
Eduard Grands Ensembles Ed 1 32 - J2m3 Raiden (hasegawa) - (edbig3316)
Takom 1 16 1002 French Light Tank Renault FT

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Metal gun scale model 1 4 - Kalashnikov AKSU74 KGB Agent SMG metal diecast gun W
Tamiya Military Model 1 35 Japan Ground Self Defense Force TYPE10 Tank 25173

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Afv - M109A2 Howitzer M1A1 Collimator Tank Howitzer Us 1 3 5 Model Kit Set
Bandai MG 1 100 MG-082 RX-178 Gundam Mk-II Ver.2.0 AEUG
Bronco 1 35 CB35209 Kfz.12 Early & 2.8cm sPzB41 on Large Steel-Wheeled Carriage

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

AC Models 1 35 Australian Jeep Crew
Kuhn UH2786 Kuhn Vari-Master 182 Plough Agri Model-Scale - 1 32 J2786 New

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Trumpeter 1 35 Model kit DF-21 Ballistic Missile Launcher NEW
Toyota Model AB Phaeton 1 35 ( Tamiya )

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Tamiya Military Model 1 35 U.S. Main Battle Tank M1A2 SEP ABRAMS TUSK II 35326
Trumpeter 1 350 Russian Cruiser Varyag