AC Models 1 10 WWII Pacific US Ranger Resin Bust
Kotobukiya ARMORED CORE V AGNI 1 72 Scale UCR-10L PLASTIC MODEL KIT
Tamiya 1 24 Mercedes Benz D2 PRIVAT C-class DTM

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Topol m SS-25Russian Soviet ballistic missile 1 72 complete model RT-2PM
1 24 Civic EF9 Transkit for BeeMax Civic EF3
1 24 La Ferrari Tamiya 24347
Italeri 1 24 Racing Trailer

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

1 35 Leopard 1 Early Batches Conversion kit for Italeri Revell kits
Canadian Leopard 2A6M CAN current version 1 35 Real Model resin RM35158 Tamiya
1 24 Toyota 86 Tamiya 24323

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

HobbyBoss Models 1 35 Soviet T-35 Heavy Tank Before 1938

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

1 35 US MB Tank M1A2 SEP Abrams TUSK I TUSK II w Christmas resin figure

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Pili Pili Miniatures 120mm The Walking Bear-Fox-1830 FA-02

AF1 1 72 Bell Boeing V-22 Osprey Helicopter Diecast Model
1 48 Pro Built P-51d Mustang

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

1 35 Built Czech Insurgent Hetzer

Trusted by more than 9,000 businesses in 140 countries.

Rye Field Model - RM5019 - Panther Ausf.G 1 35 scale with full interior
King tiger 1 16 Tank Tamiya
REVELL Premium BMW850 Alpina B12 Coupe plastic model kit car Excellent Cond 1 24

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

AFV CLUB MODEL KIT SD.KFZ.251 3-IN-1 LIMITED EDITION SCALE 1 35
Occre Berlin Tram 1 24 Scale Wood & Metal Model Kit 53004

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

ITALERI Alfa Romeo 179 179C F1 4704 1 12 Car Model Kit
1 245 HAWK GRAF ZEPPELIN W LIGHTED DETAILED INTERIOR now out of production
Jaguar Mk2 Saloon 1 24th scale white metal kit by K & R Replicas

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

1 24 Peugeot 306 Maxi Car Evo - Barum Rally 2004 - Reji Model - Resin Kit
Merit 1 48 U.S. Navy Elco 80' Motor Patrol Torpedo Boat Early Type

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

HK Models 01E10 Avro Lancaster Mk I S-Sugar 1 32 Scale Kit
Skyrider US Navy 1 72

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Mantua Sergal HMS Bounty Period Model Ship Kit 1787 1 60 (785)
Star Trek USS Enterprise NCC-1701 Refit Large 1 350 Scale Polar Lights Kit