Amati Greek Bireme 480BC Wooden Model Ship Kit 1404
RP Models Carthaginian War Elephant Unpainted 75mm kit Ltd Edition
HONG KONG MODELS 1 32 DORNIER Do 335B-6 'PFEIL' NIGHT FIGHTER

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Corel Barca SM11 HMS Unicorn
1 32 Hasegawa Curtiss P-40M Warhawk kit 08199 Rare and OOP
Trumpeter 1 350 German Cruiser Prinz Eugen 1945 Kit 05313 Model
Wingnut Wings 1 32 Albatros D.V OOP SOLD OUT RARE

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Classic airframes 1 48 baltimore bomber ( allied airforces)
Aoshima 1 24 Mad Max Road Warrior V8 Interceptor
REVELL LAND ROVER 1 24 RANGE ROVER V8 VOGUE MODEL KIT 07373

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Cutty Sark, sailing ship, tea clipper, huge handmade wooden model, not from kit

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Italeri 1 12 4702 Fiat 806 Corsa Grand Prix Classic Model Car Kit

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

YANOMAN Miniature't Fairies Garden Miniature Handmade Kit NEW from Japan

Airfix 1 24 Scale Harrier GR3 AV-8A AV-8S 18003
RARE REVELL 1 72 MITSUBISHI KI 21-II “SALLY” TYPE 97 HEAVY BOMBER

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

MOEBIUS PredUES MODEL KIT FANTASTIC VOYAGE.

Trusted by more than 9,000 businesses in 140 countries.

SOGA 1 35 SdKfz.10 4 fur 2cm FlaK 30 Crew for Dragon kit (5 figures)
Billings Boat HMS Victory 498 Wooden Kit Model Boats 1 75th Scale
HMS Repulse 1941 - 1 350 - Trumpeter 05312

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Victory Models Revenge 1577 Elizabethan Navy Royal Warship 1 64th Model Ship Kit
Hobbyboss 1 35 85517 Russian BAZ-64022 with 5P85TE2 TEL S-400

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Heller 1 72 Gift Set - Coffret 70th Anniversary (special Set) - (hel53007g) -
Billings 1 30 B603 Norden - Coast Boat Wooden Model Ship Kit
Trumpeter 1 35 - Soviet Tank Transport Maz 537g (late) - 135 00212 Model Kit

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Britain's Landrover Lwb . Grey Boxed
Occre Adler Carriages 1 24 56001 Wooden Model Kit

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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Dusek Le Cerf French Cutter 1 72 Scale D015 Model Boat Kit

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Mantua Armed Swedish Gunboat 1775 1 35 (722) - Static Model Boat Kit
Caldercraft Alte Liebe - Harbour Tug Tender 1 25 Scale (C7020) Model Boat Kit