Lionroar 1 350 LS350008 IJN Nagato for Hasegawa
BOEING F3B-1 Lukgraph 1 32 32-07 High Quality Resin Kit
HOBBY MASTER Singapore F-16 Fighting Falcon 1 72 diecast plane model aircraft

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Double Action Airbrush Paint Kit 0.3mm Touch Up Toys Tattoo Helmets
UH-1C Huey - scale 1 35 built and painted
Flame Eater Flame Dancer Flame Gulper Engine Vacuum Engine Motor Tractor Model
Iwata Revolution BCR airbrush - IW-RV-BCR- (10 Years Warranty)

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

YoungModeler 1 65 Turtle Ship Korean Warship Keo-book-sun Wooden Model Kit
Wave HT161 Super Airbrush Advance Double Action (Nozzle 0.2mm)
M983 HEMTT &MIM-104F Patriot SAM System PAC-3 Plastic Model Trumpeter 01037 1 35

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

TAMIYA 25104 RUSSIAN TANK DESTROYER SU-100 1 25 SCALE KIT

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Trumpeter 1 350 USS Iwo Jima LHD-7

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Eduard 1 48 - Messerschmitt Bf109f (dual Combo) r0014 - 148 Dual Combo Royal

05629 Trumpeter USS Ranger CV-4 Aircraft Carrier Plastic 1 350 Model Warship Kit
Mobile Suit Gundam UC MG RX-0 Unicorn Gundam 1 100 ( Bandai )

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Diecast Concorde (Virgin Atlantic) G-FAST (J Fox Models JFI-CONC-005) Prebuilt M

Trusted by more than 9,000 businesses in 140 countries.

Eduard Big Ed Set 1 32 -spitfire Mk.ixc (revell)
HM HOBBY MASTER MIG-17F Fresco C 1 72 diecast plane model aircraft
Nuts Planet 1 20 GC90003 Humanoid with a Dog

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Anubis Zone of the Enders - Anubis
AC Models 1 24 USMC Stretcher Team

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 200 Scale Diecast NORWEGIAN B737 MAX 8 SONJA HENIE LN-MAX LCG2NAX660 New
Pro Version Rc 1 16Th M4A3 Sherman Rc Tank With Smoke, Sound And Bb Gun - Metal
Star Trek USS Voyager Monogram Model vintage Sealed Spaceship

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Land Cruiser Jeep 40 St-Cust Cc-01 Tamiya 1 10 RC Kit 4WD Includes ESC Speed Co
Airfix 1 32 02410-9 m210c Ford Escort. rare vintage model car kit

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

ARMY CORPORAL SUPER-SONIC SURFACE TO SURFACE GUIDED MISSILE MODEL KIT BY KMT
Resicast 1 35 Windsor Carrier (Canadian Elongated Universal Carrier) Early Late

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Tamiya 1 12 Vintage Big Scale Martini Brabham BT44B Ford F1 - Sealed -
Trumpeter 1 35 M1120 HEMTT Load Handing System (LHS)