Takom 2067 1 35 British APC FV432 Mk.3 Bulldog 2 in 1
Meng merkava mk3 d early
T-54A Conversion set (for Tamiya 1 35)

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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Miniart 1 35 37012 T-54-2 Soviet Medium Tank. Mod 1949 - Model Kit
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Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Young - US Paratroopers 82nd Airborne Normandy 1944 - YM1824
Eduard Big-Ed 1 350 USS Arizona
VALLEJO VAL70102 Model color Folkstone Special (x16) NEW

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Tamiya 1 35 Jagdpanzer IV 70(V) Lang (Sd.Kfz.162 1)

Young - The Royal Highland 42nd Regiment of Foot - YH7003
T-62 MOD.1962 IRAQI REGULAR ARMY 1 35 SCALE BY TRUMPETER [1KG]

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

Hobby Boss 1 48 Su-17UM3 Fitter-G
Trumpeter 1 35 Soviet T-10 Heavy Tank
Hobbyboss 1 35 Marder III Ausf.M Sd.Kfz.138 (Late) Tank Destroyer SPG Model Kit

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Miniart 1 35 Russian Su-122 Initial Production with Full Interior
TRU01014 - Trumpeter 1 35 - Soviet BM-21 Hail MRL Late

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

SK Miniatures French Guard Mameluke 1 9th UNPAINTED resin bust CARL REID
AK Interactive 1 48 Spitfire Mk.IXc Late Foreign Service Aircraft Model Kit
Airfix A09008 Douglas Dakota MkIII with Willys Jeep 1 72 Scale Kit

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

EDP32928 - Eduard P-Etch 1 32 - MiG-29UB Flanker-B Interior (Tru)
Aires 1 32 Messerschmitt Bf109G-6 Detail Set for Hasegawa kit

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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Vallejo Model Air Building Set 16 Colour Set 71192 Brand New - Av Colours

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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Vintage Original Aero Mini North West Orient Airlines Boeing 727. Mint