Jada Toys 1 18 1987 Pontiac Grand Nartional - DUB edition
1 43 Autoart Volkswagen cc passast Die Cast Model
Diecast Car Model Citroen C5 Aircross SUV 1 43 (White Red) + GIFT

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Starsky and Hutch Ford Gran Torino Diecast 1 18 ERTL Joyride unboxed
Corgi 57401 Ford Capri with Metal Bodie & Doyle Figures - The Professionals MIB
Audi RS2 in bluee 1 43 by Neo models in resin in Perspex case and outer cover
(W) lesney matchbox TRIUMPH T110 MOTORCYCLE & SIDECAR - 4


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Matchbox Superfast No 26 Cosmic bluees No 48 Pi-Eyed Piper - NM
RXK5 Sherpa 200 utility Box Van British Telecom Roxley Smith 1 48 scale VAT incl
Carhartt Chaos Mustang Diecast Metal Car Limited Edition 2,500 Made Worldwide


Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Highway 61 1 43 Scale 1969 Ford Mustang Boss 302 orange Resin model car

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Bburago Jaguar E Type 1961 1 18 Model Car Yellow

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Vw New Beetle Concept Car '94 Cabrio bluee 430054030 1 43 Model

Solido VW 1 18 1962 Coca Cola Volkswagen Die-Cast Model
Franklin Mint 1936 Bugatti Atalante Type 57 SC, 1 24 Scale Model.


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

(M) lesney matchbox JAGUAR E TYPE grey plastic spoked wheels - 32

Trusted by more than 9,000 businesses in 140 countries.

Chevrolet Camaro Ss Z 28 Coupe 1968 Light bluee Met Maisto 1 18 MI31685BL Model
Norev 1 43 Scale 473206 - 1937 Peugeot 302 Darl'Mat Roadster Met bluee
Minichamps 1 43 Scale 400 036989 - Porsche 911 GT3 RSR - ALMS Petite LM '03

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


Vanguards VA11206 - Austin A40 Farina - Ocean bluee - A+ A+
Corgi East Lancs Vyking Go Whippet OM42516

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


Minichamps 1 43 Scale Model Car 110119B - Ferrari 333 SP - Red
Minichamps 1 43 Scale Diecast 01MAY18C Piquet Brabham BT52 World Champion
Miniroute 023 1995 Citroen Jumpy Van Light Brown 1 43

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


Minichamps 1 43 Scale American Hot Rod London Toy Fair 2004

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Corgi Classics 25001 BR Leyland Beaver Platform Lorry Ltd Ed. No. 0001 of 4600
1 50 SCALE CORGI CC11908 box Log Trailer A & J Nelson, GCSJohnson Daf tractor

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

James Bond Casino Royale Aston Martin DBS Corgi 2017 Model Car
Revell , JOUEF EVOLUTION , Ferrari GTO Evoluzione , boxed,