Minichamps Porsche 356C Cabriolet 1965 Green Weidengrun 1 43 MIB Ltd Ed
Dinky Toys Ford Model T REF 475
EFE Exclusive First Edition - 31908 1 76 Routemaster London Transport

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

FRANKLIN MINT 1987 FERRARI F40 RED B11SG44 WITH ALL PAPER WORK BOXED 1 24
2 X Burago 1.18 Mercedes- Benz SSKL
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Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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NEO. Datsun 200L Laurel C230. 1977-1980. 3rd Gen.Light bluee Met.1 43. NEO44496

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

1 43 Minichamps 1969 Ford Capri in gold 430 085501

Matchbox Die Cast Vans x 11 - US University's College's - All Boxed 1991
NEO 44985 CHRYSLER 300M 2002, gold

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Solido Prestige 8031 VW Combi Vitre 1966 Red & White 1 18 Mint & Boxed

Trusted by more than 9,000 businesses in 140 countries.

Four 1 43 Scale Diecast models
Ferrari 575 Superamerica 1 18
Matchbox Police Patrol Range Rover White Japanese Issue Boxed Toy Model Car

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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Ford Evos Concept Car (2011) Diecast Model Car 270536
AVIATION 400 1 400 - 2005-012 BOEING 747-400 - ASIANA CARGO

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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