Spark Lotus 19 1st Nassau No.6 1962 Innes Ireland Ref S0258
Seat Tribu Concept (2007) Diecast Model Car PM0005
John Day Ferrari Model Kit

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

HOT WHEELS Rail road Gift set 1983 Engine and two cars. Rare
MERCEDES CITAN CDI W415 AMARENA RED CODE 3 VAN 1 43 MINICHAMPS (DEALER MODEL)
Hot Wheels Nissan Skyline Collection (6 cars) GT-R, R30, R32, R33, R34 and R35
Renault Megane R.S. Trophy 1 43 Pearlescent White by Norev

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

BURAGO 1 18 - COD. 3021 PORSCHE 356B COUPE 1961 - DARK RED
GT Auto 1 43 Scale - Pagani Huayra Pearl White Diecast Model Car
Ixo Ford Fiesta R5 Rallye Germany 2013 RAM541 E.Evans

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Minichamps Mercedes 190E Evo 2 MS-Jet V.Ommen 1 43 3121

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Norev 1 43 Scale Diecast - 05062018M Citroen C-Elysee WTCC

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

VW T1 Bus Diecast Model Car 18054R

Britains No.9671 Racing Norton Diecast Motorcycle Mint Boxed - Green Rider
Fire Brigade Models 1 50 Scale - FBM5 Dennis Sabre XL Battenburg Fire engine

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Batmobile with Figure Diecast Model Car from Justice League JA99232

Trusted by more than 9,000 businesses in 140 countries.

1 43 Porsche 911 Carrera RS 1995 Typ 993 Red Minichamps Model 430 065102 Rare
1 18 Diecast Car Bentley Continental Supersports Congreenible ISR White 1 18
Corgi CC12012 1 50 Scale MAN Curtainside Model – Phillips (Seahouses) (MIB)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Burago 1 18 Scale diecast - 3064 Ferrari 550 Maranello 1996 red
MINICHAMPS HANOMAG R28 TRACTOR 1953 1 18

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Maxichamps 1 43 Scale Diecast 940 033131 - Mercedes Benz 190 SL 1955 - Red
1 43 Audi R8 LMS 24h Nürburgring 2009 Playstation Abt Spark Resin Model
4 X JAMES BOND 007 goldEN EYE BROSNAN CARS FERRARI DIORAMA EAGLEMOSS FABRI NEW

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Matchbox Models of Yesteryear YSH2 London Omnibus 1886 Untouched
Original Mercedes-Benz Model Car C-Class Estate Brilliant bluee 1 18 Norev X

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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Britbus ES2-03 Scania Omnidekka Metrobus

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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Boyle HQ Sandman Red Vintage Model Collectibles