Eames OO Gauge Whitemetal 1926 4t Thornycroft Forward Control Lorry Kit
Matchbox Superfast No 55 Hellraiser bluee Rarer UNPAINTED BASE MIB
RARE WIKING GK22 RENAULT 4 C.V. EARLY HO OO SCALE MINT UNBOXED (Z269)

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Matchbox Superfast 35A Merryweather fire engine DK metallic red boxed mint
Vintage Mercedes Model Cars Bundle - (3 Cars)
Very Old Diecast Saloon Made in England Rare Playworn Toy Car.Crescent Toys 1949
VINTAGE 1946 - 1955 DINKY TOYS NO 38F RED JAGUAR LOT 2

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Matchbox Superfast No 17 The Londoner Impel 79 Very RARE MIB
Matchbox Yesteryear Fire Series YFE06 Ford Fire Engine Leipzig Code 2 Type A
VINTAGE MATCHBOX MB12 CITROEN CX MARINE DIVISION POLICE DIECAST CAR BOXED MINT

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Matchbox No25 - Bedford 10cwt Van - with new replica copy box

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Politoys by Polistil FK-Series 1 32 Lotus Climax Formula Uno Art.FK3 MIB

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

SAICO MOTORSPORT SERIES FORD FOCUS RS WRC “M.WILSON” SWEDEN 1 32 Excellent RARE

Triang Spot On 165 Vauxhall Cresta Technical Collectors Data Picture Card
Flexy Racer 300 set of 4 original wheels

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Matchbox 46 Morris Minor 1000 Near Mint in Fairly Good Box

Trusted by more than 9,000 businesses in 140 countries.

Rare WSI Models Denby Red Articulated Lorry DAF Transport in Mint Condition
Vintage Dinky Toys 942 - Foden 14 Ton Tanker 'REGENT' - Free UK P+P.
DINKY 25D SERIES PETROL TANKER GREEN ORIGINAL MODEL (D136)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Corgi New Toy Model 96989 Thornycroft Bus General NEVER OPENED TISSUE PAPER
Matchbox Moko 37b Karrier Bantam 2 Ton BPW Unboxed

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Dinky Bedford Pullmore code 3 restored to Volkswagen theme
Dinky Toys Early Version Four Seater British Salmson Sports 1940s Dinky Toy Cars
DUBLO DINKY TOYS No 076 LANSING-BAGNALL TRACTOR & TRAILER (MINT)

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

A Play worn dinky Coles mobile crane
SCHUCO 301 620 VW SCIROCCO RED NEAR MINT BOXED 1 43

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

MATCHBOX SPEED KINGS K-51 BARRACUDA - VN MINT in original BOX
DINKY (VINTAGE) SUPERTOYS MODEL COLES MOBILE CRANE BOXED - No 571

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Lesney Die-Cast Toy MATCHBOX - CLAAS COMBINE HARVESTER - With Box
Lesney Models of Yesteryear No 11 Boxed - Aveling & Porter Road Roller; boxed