Hongwell SB 1 43 - Set of 3 Austin Mini Cooper B
Best 1 43 - PORSCHE - 908 2 N 81 Tergal TEMPORADA 1970
KEY 1 48 - Simca Sport bluee BONUX

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Ixo 1 43 - Renault Estafette 1962 bluee
Solido Military Army 1 43 - Jeep Willys Armored
Ixo Press 1 43 - Set of 3 Citroen 2CV Spot and Leroux - Peugeot 504
Jada Toys 30086 1982 Pontiac Firebird Knightrider Kitt 1 24 Scale

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Vintage SIKU 3724 toy Mercedes Benz low loader and garage Made in Germany
1 24 Scale Red 1961 Shasta Airflyte US American Caravan Diecast Detailed Model
OM46710A WILTS AND DORSET BUS

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Conrad 5422 Mercedes Benz O 405 G Bendy Bus, 1 50 scale, BNIB

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

TRIUMPH HERALD MODEL CAR SALOON 1 43 SCALE blueE & WHITE 1959 WHITEBOX WB119 K8

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Norev 1 43 - Peugeot 407 Coupe Prologue Red

OOC SCANIA IRIZAR BUS GREYHOUND 'BILLIE JEAN' PORTSMOUTH 1 76 OM46208A
Corgi EX70534 Renault 1000kg SAPEURS POMPIERS BLASE Ltd Edition No. 0003 of 2618

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Corgi Die Cast war vehicles tank plane boxed set 4 for the Royal British Legion

Trusted by more than 9,000 businesses in 140 countries.

Mamalicious Women's Mlanga L s Knit Top Maternity Jumper, Snow White, 38 Size
Corgi CC51014 M4 Sherman Tank Pacific Theater Diecast in 1 50 Scale.
JAMES BOND 007 - ASTON MARTIN DB5 1 8 SCALE BUILD goldFINGER PART 80

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

1 18 SCALE UT MODELS - JAMES BOND BMW Z3 ROADSTER - EXCELLENT IN VERY GOOD BOX
CODE 3 1 50 SCALE SWAP TANKER TRAILER FOR MONTGOMERY TRANSPORT.

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

ANSON LAMBORGHINI MIURA - 1 18
Fire Brigade models FBM-NX55VRY Dennis Sabre XL Stripe Fire Engine in 1 50
Hasegawa Porsche 962C Omron racing team car kit

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Nissan Fairlady Z Diecast Model Car 03441AF
Corgi VA00316 Austin A40 Van Thames Valley Ltd Edition No. 0001 of 4000

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

OM43116 Leyland Lynx Mk11 Maidstone & District (Park & ride) LTD 0001 of 4000
Joal 1 43 Appx Scale Vintage diecast - 124 Mercedes Benz 350 SL Yellow

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Lamborghini Murcielago (2001) Diecast Model Car 54511
CORGI premium CC12608 SCAMMELL CRUSADER FLATBED TRAILER BRS 1 50