IXO 1 43 DIECAST 2009 ROLLS ROYCE GHOST ALPINE TRIAL CENTENARY LT. blueE MOC168P
ERTL White pink 1 18 Scale Model 7792 1932 FORD Street Rod + Penn State Mascot
CORGI 72003 1 50 FRENCH HERITAGE Bernard Type 110 Fourgon - Lustucru

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Minichamps Ford Focus - Red - A+ A+
Norev 1 43 Scale Model Car 270062 - 1961 Jaguar E-Type - Carmin Red
Rietze Man Lion'S City Rvk-Lentpark scale 1 87 H0
RARE Corgi VA13004 MGB Pageant bluee & Hard Top Ltd Edition No. 0203 of ONLY 1000

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Corgi OM46313A AEC London & Country Two-Tone Green Epsom 1 76 Scale

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

1 43 Kyosho Honda NSX-R Type-R Championship White Diecast Model Rare 03322W

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Anson No.30313 1 14 Scale Porsche 911 Carrera 4 Cabriolet - Boxed

Ixo 1 43 CAC004 MERCEDES HYMERMOBIL....new release
1 87 Heavy Haulage Transporter W Excavator & Rescue Vehicle - Die-Cast Vehicle -

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

1 24 Nissan Skyline V6 GT-R R34 GTR 2002 Jada Fast And Furious Brian's Car Model
Volga M21 Series 1 (1956) Diecast Model Car CLC174
Brooklin Collection Metal Model BRK 16A Dodge Van City Ice Delivery, SUPERB

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Vanguards 1 43 Scale VA10305 Ford Cortina Mk3 2000GT Thames Valley Police Car
MATCHBOX LESNEY AMBULANCE AND FIRE ENGINE (5J)

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Burago 1 24 Scale Model Car 3518D - Fiat Tipo - Red
MINICHAMPS. Alfa Romeo GT 2003. 1 43. Light bluee Metallic. Ltd Ed. 400 120324
Dodge Viper Cabrio (1993) Diecast Model Car 430144034

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Corgi 1 50 Scania Refridgerated Artic Box Trailer H.E.Payne Ltd Box 76601

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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1 18 BBURAGO LAMBORGHINI REVENTON -