Greenlight 1 43 Scale Fast & Furious 1999 Ford F-150 SVT Lightning Diecast Car
Greenlight 1 24 Scale Car 84041 - Steve McQueen 1968 Ford Mustang GT Bullitt
OM43907 Guy Arab Untilty Bus London Transport LTD 0002 of 4000

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Corgi VA13104 Vauxhall Cavalier Mk3 2.0 16v MoD Police Ltd Edit No. 0003 of 1000
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IXO 1 43 1958 Ferrari 250 TR Le Mans
IXO CLC238 1956 Jaguar XK140 Drop Head Coupe Red 1 43

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Dinky 1 43 Scale DY019 B - 1973 MGBGT V8 Red
Spark Models S3420 Porsche 997 GT3 RSR No.88 Team LM 2011 in 1 43 scale
Victoria Models 1 43 Scale R001 - Willy's Jeep Closed - D-Day 1944

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

NOREV 360008 Opel Trixx Salon de Geneve 2006 Factory Sealed

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Anson 1 18 scale PORSCHE 911 CABRIOLET vintage release model car Mint Green

Minichamps Porsche 911 Cabriolet 1994 Soft Top Green Metallic 1 43
Quartzo Q4043 1 43 1967 Brabham BT24 - Denny Hulme Winner German GP

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Mercedes CL S CLASS COUPE C215 C CLASS GREY Metallic 1 43 Minichamps

Trusted by more than 9,000 businesses in 140 countries.

1 18 BBURAGO LAMBORGHINI REVENTON -
RARE Minichamps Porsche 911 GT3 24h Daytona 2004 Murry Stanton Sugden Dodge 1 43
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“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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First 43 F43069 Mazda Mx-5 Roadster Metallic Red Scale 1 43 Model Car New °

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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Corgi - 1 43 Scale - Vanguards Series - Morris Minor 1000 in Turquoise Diecast
Spark 1 43 Resin Lotus 25 BRM, 1966 British Gran Prix, Mike Spence S1853

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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PEUGEOT 406 STW ALLEMAND 1996 AIELLO MINI RACING 1 43

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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Chevrolet Camaro Ss Z 28 Coupe 1968 Light bluee Met Maisto 1 18 MI31685BL Model