Superb Danbury Mint ‘Rolls Royce 1913 Alpine Eagle’ Pewter Car 1 43 Scale
1 43 Oxford Diecast Land Rover Series 109 Open Ferguson Tractors - 143 Grey
1 20 Scale CMA CGM bluee Shipping Container model

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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Saller Modelle 1 87 A8734 Ape Piaggio Personentransport (1948), M.Parasol
Road Ragers 1980 HOLDEN WB UTE & Trailer and TE20 Massey Fergusson Tractor 1 64
Bugatti Type 57Sc Atlantic 1938 bluee SOLIDO 1 18 SL1802102 Model

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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Gama mini - Vintage Metal Model - 934 - Fiat Tractor - (Gama 54)
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Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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UNIVERSAL HOBBIES UH5355 1 32 KUHN VARI-MASTER 183 6 FURROW REVERSIBLE PLOUGH
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Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

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Peugeot 304 S 1974 White, Model Car 1 43 Norev
1 5 2016 MAX VERSTAPPEN REPLICA MINI ARAI HELMET RED BULL RACING RENAULT SPARK

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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IXO Ford Fiesta R5 V. Rossi-C. Cassi 1 43 RAM658

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 76 SLF DART I 1 DOOR BADGERLINE E35804
ALFA ROMEO TZ 2 1965 red MINICHAMPS 1 43
RENAULT 25 + review and sheet SOLIDO 1 43 CAR MINIATURE COLLECTION

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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1 18 SCALE DIECAST 1957 CHRYSLER 300C BY ERTL ELITE

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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Four 1 43 Scale Diecast models