Star Wars Miniatures StormTrooper 8 Imperial Assault Group Core Set Pro Painted
Citadel C26 Men at Arms Regiment 10 Metal Figures Games Workshop Perry Twins OOP
Aventis Firestrike Magister Of Hammerhal Games Workshop Brand New 99120218037

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

25mm napoleonic baden - baggage 3 wagons - baggage (12784)
Powder Coated Aerostrut Rectangular Table Bases
Napoleonic Metal Wargaming Figures 20mm 1.72 French 3eme Middle GuardChasseurs
25mm 7YW russian - seven years war infantry 32 figures metal - inf (7449)

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

1987 DS3 Horned Dungeons & Dragons Games Workshop Citadel Warhammer AD&D Wyrm GW
6 painted 28-32mm Robin Hood LOTR Rangers Shadows Deep Bidowers LOT2 by MM
25mm napoleonic french - 36 old guard - inf (29738)

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

25mm napoleonic swiss - infantry 36 figs metal painted - inf (7740)

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

25mm roman era gaul - warriors 24 figures - inf (23234)

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Games Workshop Warhammer Bretonnian Knights Errant Pro Painted Fantasy D4

Greek Heroes Warriors Pro-Painted 4 Miniatures
Dystopian Wars Admiral Edition Core Rulebook. Spartan Games.

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

DS6 SERPENTINE DRAGON CITADEL GAMES WORKSHOP METAL

Trusted by more than 9,000 businesses in 140 countries.

25mm AWI british - infantry 30 figs - inf (12837)
Unused Games Workshop Warhammer Fantasy Bretonnian Archers or Bowmen Models Unit
25mm napoleonic british - light dragoon regt 10 figures - cav (33100)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

25mm medieval burgundian - men at arms 10 figures - cav (35223)
25mm classical macedonian - javelinmen 14 figures - inf (23395)

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Dagon Magazine No.22 23 1980's Fanzine for Call of Cthulhu and Cthulhu Mythos
Medieval Camp Fire Iron Cooking Grill. Ideal for LARP Events
25mm colonial mexican - maximillian adventure lancers 16 figs - cav (28164)

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Savage Orc Boar Boys Boxed - OOP - Warhammer Age of Sigmar AA64
25mm medieval english - billmen 40 figures - inf (25067)

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

FOG DBMM DBM ADLG MeG Two Essex Medieval Cogs Code Boat4 [for 15mm]
25mm roman era roman - legionaries 32 figures - inf (27245)

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

OOP Citadel Warhammer Metal Chaos Vampire Counts Undead Ghouls
Warhammer Chaos Scyla Anfingrimm painted finecast miniature