25mm medieval indian - heavy 10 figures - cav (29631)
Warhammer Fantasy Bretonnian Grail Knight Standard Bearer - Metal Painted
Games Workshop Lord of the Rings Haradrim Warriors Painted Raiders Spares Lot

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Vinyl 6x3' Red Planet Gaming Mat - Ideal for Warhammer
WARHAMMER AGE OF SIGMAR CHAOS KHORNE BLOODBOUND BLOODSTOKER PAINTED & BASED
Forgeworld Tylos Rubio Knight Errant Librarian Horus Heresy Base Painted G178
Flames of War SUAB09 'Nikolay's Steel Wall' Army Deal NEW

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

15mm WW2 hungarian - platoon 30 figures - inf (32850)
25mm medieval burgundian - archers (plastic) glued in 16 figures - inf (35181)
20mm medieval crusader - warriors 14 figures - cav (25317)

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

MOUNTED WARRIOR KNIGHTS OF CHAOS

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Metal High Elf X8 Sword Master - Rare - OOP - Warhammer Age of Sigmar X368

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

ORCS GOBLIN ARMY-ORCS VINTAGE OOP WELL PAINTED METAL FREE POSTAGE

10mm 7YW prussian - regiment 30 figures - inf (35719)
20mm napoleonic french - cavalry plastic 18 painted - cav (7891)

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Fantasy Sigmar - high elf characters dragons wizard 6 metal - (19320)

Trusted by more than 9,000 businesses in 140 countries.

MID WAR 1942-1943 Africa Eastern Front 2 Books Slipcase Flame of War 47522
10 20 20mm Lancer Miniatures Early WW2 British Infantry figures painted to order
15mm napoleonic prussian - infantry 36 figs - inf (20195)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

25mm dark ages byzantine - battle group 14 figures - cav (33890)
1997 Chaos Sorcerer 3 Citadel Warhammer Army Evil Mage Magic User Magus Wizard

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

25mm dark ages viking - spearmen 24 figures - inf (31942)
15mm napoleonic russian - dragoons 16 cavalry - cav (15705)
25mm medieval generic - mixed civilians (as photo) 26 fig - baggage (31562)

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Citadel ADD52 Goblin Games Workshop Advanced Dungeons Dragons OOP Goblins D54
Warhammer Fantasy Chaos Flamers of Tzeentch x6 Metal Mint Games Workshop OOP

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

WARHAMMER ORCS & GOBLINS NIGHT GOBLIN COMMAND PAINTED METAL GLOOMSPITE GITZ
25mm medieval english - dismounted men at arms 15 figures - inf (25064)

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

25mm napoleonic austrian - line 16 figures - inf (29022)
1914 BELGIAN INFANTRY BRIGADE - WORLD WAR I - GREAT ESCAPE GAMES - 12mm