100676137- Minichamps Porsche 906K – Elford Pon – Class Winn 1 18
Ferrari Dino 246 Gts Spider 1972 BBR 1 43 BBRC54F Model
Ferrari Dino 246 Gts Spider 1972 Lim.Ed. 30 Pcs BBR 1 43 BBRC54D Model

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

New Classic Craig Lowndes HRT Holden VS Commodore 1999 Reverse Livery 1 18 18670
Porsche 911 Panamericana Concept 1989 BoS Models 1 18 BOS100 Model
Porsche 911 GT2 993 Lemans 1998 J.P.Jarier 1 18 Gt Spirit Gt741 New
Ferrari 250 Gto Coupe Grovewood Trophy Mallory Park 1963 MG 1 43 GTO43066 Mo

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Opel Record C BoS Models 1 18 BOS232 Model
(gol) 1 18 UT Models BMW 3 - SERIES COUPE NIP
Minichamps 1 18 180029024 BMW 3.0 Csl (E9) - 1975 - Metallic Green - Sold Out

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

1 18 Holden VE Commodore - VIP Petfoods Racing (S.Owen) 2011 Carlectables 18

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Norev White Mercedes-Benz CLA Shooting Brake X117 Model Auto 1 18 Genuine New

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

1972 Cadillac Coupe DeVille gold with White Roof by BoS Models LE 300 1 18 New

WOW EXTREMELY RARE Jordan 197 Peugeot R Schumacher Launch 1997 1 18 Minichamps
LS Collectibles 1982 MITSUBISHI 3000 GTO White in 1 18 Scale New Release

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Dodge Charger R T, pink white, 1 43, ERTL American Muscle

Trusted by more than 9,000 businesses in 140 countries.

Ford England Taunus 17M 1957 BoS Models 1 18 BOS019 Model
BIANTE 1 18 FORD FALCON FG DJR STEVEN JOHNSON 2010 V8 SUPERCAR JIM BEAM L1
ASTON MARTIN DB11 SUNBURST YELLOW TOP SPEED TSM TS0123

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

CCM Coal Dump 660 Hauler Model
CORGI 801 NODDY'S CAR

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Matchbox Rare 2011 Limited Edition Gathering Promotional MCCH VW Caddy MIB set
Dinky Leyland Octopus Wagon - Yellow Green - A B
1 8 1 43 Minichamps Spark Lewis Hamilton Mercedes 2013 2017 2018 F1 Car Set

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Vintage Dinky no. 300 Massey Harris Tractor red with yellow hubs
Danbury mint Model of a 1967, Ford mustang ( pony car ) Boxed, ( NMB )

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Corgi Toys 261 - James Bond Aston Martin DB5 from the film 'goldfinger' (gold)
LOOK WSI 01-2384 - Mercedes Benz Actros SLT with Nooteboom - Felber Transport

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Franklin Mint 1 24 1966 Shelby GT-350 Mustang Limited Edition MIB
Sunstar 1 18 Scale Diecast 1056 Triumph GT6 orange Model car