Chevrolet Corvair, light turquoise white, 1 43, Neo
KK Conrad 2105 03 Liebherr LTM 1030 Car Crane JFD Diffusion 1 50 New Boxed KK
USS YORKTOWN CV-5 Merit Model ME 65301

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

1 18 Classics - 1956 Holden FE Special - Shoreline Beige Over Corsair Tan
UNIVERSAL HOBBIES UH4193 MIETITREBBIA FENDT 5255 L 1 32 MODELLINO DIE CAST MODEL
1 18 Classic Carlect. Ford XY Falcon Phase 3 Gt-Ho Limited Edition
MIDSUMMER MODELS BURRELL SHOWMAN’S ENGINE “EARL BEATTY” 1 24

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Bmw E46 Csl 1 18 Diecast
Hot wheels vintage redline beach bomb in orange -nice
HORNBY DUBLO EDG7 GWR 0-6-2 TANK GOODS TRAIN SET 1949-50

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Minichamps 1 12 Kenny Roberts Yamaha YZR 500 GP World champion 1979 Classic

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Minichamps 1 6 Ducati 998 F01 Neil Hodgson WSB 2002 Very Rare Superb Condition

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Audi R8 Lms No.37A Winner 12H Bathurst 2018 ( R. Frijns - S.Leonard - D

1 18 scale diecast model car collection x 22 plus 1 x 1 16 scale & 1x 1 20 scale
Calibre Wings CA722402 - Sukhoi SU-24MR Fencer Yellow 15 Ukraine Air Force

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Dinky 273 R.A.C. Patrol Mini Van. VERY-Near-MINT Boxed. Rare. 1960's

Trusted by more than 9,000 businesses in 140 countries.

ACME – 1 18 Scale – 1972 Pontiac LeMans GTO in White Diecast Scale Model Replica
Minichamps Williams FW11B Japan 1987 - Nelson Piquet World Champion 1 18 Scale
Corgi Set 3 Batmobile and Batboat

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Corgi 1 72 Scale AA33316 - Boeing B-17G Flying Fortress 324 Bomb Sq 1944
WESTERN MODELS 1 43 WRK34 - 1982 WILLIAMS FW07C F1 SAUDIA TAG

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Corgi 323 Citroen Monte Carlo, Stunning Condition in Original Box
James Bond Spectre Aston Martin DB10 1-18 Scale Elite model CMC94
CORGI 267 BATMOBILE 1979 VERSION VERY NEAR MINT IN EXCELLENT BOX ALL ORIGINAL

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Lesney Matchbox Superfast Ford Cortina Green Body Pre-Production RARE
Corgi Muppet Show 4 MINT Carded figures Kermit, Miss Piggy, Animal, Fozzie.

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Otto 1 18 Renault Megane R25 F1 New
Autobarn 1 43 2002 Lamborghini Diablo GTR Gounon Sevin, Supertrophy Series

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Minichamps McLaren MCL32 Monaco GP 2017 - Jenson Button 1 43 Scale
Midlantic 1 43 scale 1958 Scarab, signed base, Nassau, Lance Reventlow not BBR