60s.LESNEY MATCHBOX 22.VAUXHALL CRESTA LIGHT MET. gold SPW.Mint in box,Original
De Lorean DMC 12 (1981) Composite Model Car 79917
WHITE.1950s.Matchbox.Lesney.19 'MG MIDGET'Metal wheels.Mint in box.original

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Spark Porsche 911 Carrera (991) Museum 2 Door 1 18 Scale Resin white
CORGI 333 ORIGINAL SUN RALLY MINI ALL ORIGINAL LIGHT WEAR IN FLASH WORN BOX
Dinky 233 Cooper Bristol Racing Car Spun Hubs - Rare
Original Corgi Comics 801 Noddys Car Noddy with Big Ears and Tubby BOXED

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Minichamps 1 18 Scale Diecast - 180 862951 BMW M1 Procar ADAC 1000Km 1986
1960s.LESNEY.MATCHBOX,moko..33 FORD ZODIAC TWO TONE .MINT IN BOX..all original
Lesney Matchbox No 41 Jaguar Racing Car Wire Wheels VNMIB D BOX

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Corgi original series No 302 is the model of the M G A Sports car MB

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

1 43 BBR Ferrari 488 Pista Geneve Auto Show 2018. Red. Special Presentation Box

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

IXO LM1956 Jaguar D Type Ecurie Ecosse Le Mans Winner 1956 - 1 43 Scale

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Corgi Toys 424 Ford Zephyr Estate. Later Issue

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

1960s.Matchbox.Lesney.19 'MG MIDGET,WHITE,Metal wheels.Mint in box.original

Trusted by more than 9,000 businesses in 140 countries.

Sunstar 1 18 Scale Diecast 1056 Triumph GT6 orange Model car
MINIMARQUE 1 43 GRB96B - 1970 MG MIDGET - ROOF UP - orange - 1 OF 50 ONLY
ORIGINAL CORGI 462 COMMER VAN HAMMONDS PROMOTIONAL 1971 MINT BOXED

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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Marsh Models V04. Greenwood Posey Corvette. Mid Ohio 1974. New, M Boxed

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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Kings Models 1 43 1952 Ferrari 375 Indy Valentino GP Winner Luigi Villoresi
Minichamps Yamaha Australian MotoGP 2014 Riding Figurine - Valentino Rossi 1 12

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Tecnomodel Model 1 43 1970 Ferrari 512S Monza 1000 Kms Surtees Schetty

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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Kings Models 1 43 1948 Ferrari 166 SC Buenos Aires Gabriele Besana

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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