Heco Miniatures 1 43 1966 Ferrari 250 LM Piper & Parkes Montlhery
Minichamps 1 18 Scale diecast - 113 130180
Spa Croft Models 1 43 Scale SPC4 - Standard Vanguard Phase1 1 Of 400 - Green

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

WESTERN MODELS 1 43 WRK33 - ASTON MARTIN DBR1 300 -
Autobarn Models 1 43 Ferrari F430 orange Hamann Coupe
Spark LOTUS XI Le Mans 1956 C.Chapman 2 Door 1 18 Scale Resin
Western Models White Metal 1 43 Scale - WMS17 - 1939 Mercedes T80 Record Car

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

ABARTH 2000 S, WINNER NURBURGRING 1969 1 18 Scale Tecnomodel
Heco Miniatures 1 43 1954 Ferrari 500 Squalo Jose Gonzalez French Grand Prix
Cult Models 1 18 Scale CML046-2 Jaguar E-Type Coupe Series 2 1968 Green

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Minichamps 1 18 Scale Diecast - 530 133512 McLaren F1 GTR Adrelaline Program

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Gasoline Models 1 43 2007 Ferrari F430 Italian Challenge Sandro Mucelli

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

TOP MARQUES 037B SUBARU IMPREZA model car Burns Reid Rally New Zealand 1 18th

Kings Models 1 43 1952 Ferrari 166 Froilan Gonzalex Buenos Aires GP
WESTERN MODELS PredOTYPE - MERCEDES AUTOBAHNKURIER - MAROON

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Kings Models 1 43 1949 Ferrari 125 Swiss GP Peter Whitehead

Trusted by more than 9,000 businesses in 140 countries.

Midlantic 1 43 scale 1958 Scarab, signed base, Nassau, Lance Reventlow not BBR
Ford GT Heritage Edition (2018) Resin Model Car A-US008-B
Kings Models 1 43 1950 Ferrari 125 P A Pires Sao Paulo

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Mitsubishi Lancer Evolution X Final Edition Red Kyosho KSR18019R
Kings Models 1 43 1956 Ferrari D50 Buenos Aires GP Test Luigi Musso

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Minichamps 1 18 Scale Diecast - 530 133840 McLaren F1 GTR Gulf Team Davidoff
WESTERN MODELS 1 43 W1C - 1966 PONTIAC GTO OPEN CONgreenIBLE - MET. MAROON
Faenza 43 Models 1 43 1957 Ferrari 500 TRC Mille Miglia Gottfrid Koechert

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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BENTLEY 4 ½ LITRE SUPERCHARGED 1930 BOXED ART MODEL CAR

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Vintage French Dinky Toys Maserati Sport 2000; No. 22A; VGC
Pathfinder Models 1 43 Scale PFM9 - 1962 Daimler SP 250 Top Down 1 Of 600 Maroon

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Denny Hulme MarlbgoldM23 McLaren (Rush)
1 18 KYOSHO 08423R FERRARI 512TR RED NEW