Maserati 151 3 Goodwood Edition 2015 Tecnomodel 1 18 TM18-38A Model
1 18 Autoart Red Bull X2010
TECNOMODEL TMD1839C FERRARI 250 P N.23 LM 1963 J.SURTEES-W.MAIRESSE 1 18

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Jada 1963 Cadillac Series 62 Scarface Limited Edition 1 18 Die Cast AL PACINO
UNIVERSAL HOBBIES UH4868 COMBINE HARVESTER NEW HOLLAND CR10.90 1 32 DIE CAST
1 12 Sun star VW 1958 STANDARD BUS DIE CAST MODEL 888 PCS LIMITED
Lamborghini Aventador LP750-4 (Pearl White) 2015

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Ligier Js2 Km Spa 1974 G.Chasseuil F.Migault TECNOMODEL 1 18 TM18-99C Mod
HOT WHEELS 2018 18th NATIONAL CONVENTION ’55 CHEVY BEL AIR GASSER 3500
Jaguar F-Type R Coupe (Polaris White) 2015

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Alfa Romeo Freccia D'gold 1950 Il Padrino With Showcase BBR 1 18 BBRC1810ST2V Mod

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

CMF Ferrari 250 Monza (red)

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

ABC 180 FERRARI 328 LIMOUSINE 1991

Us M1A1 Aim Mbt Kit TRUMPETER 1 16 TR00926 Model
1 18 Schuco Hymermobil 581 BS (Beige) Limited Ed.750 St

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

One Model 1 43 Nissan GT-R R35 2017 bluee Pearl from Japan

Trusted by more than 9,000 businesses in 140 countries.

DISM NISSAN HGC110 DATSUN 240K GL (YONMERI) Early Ver. Red Diecast Car NEW
Make Up EIDOLON 1 43 Lamborghini Gallardo LP570-4 Superleggera EM378SC Andromeda
ABC 263V MASERATI BELLAGIO TOURING 2010 ( GREEN WITH YELLOW STRIPES)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Red Bull RB10, No.1, Infiniti, Formula 1, 1 18, Spark
Bmw M1 Brun Motorsport Le Mans 1983 A.Allavicini MINICHAMPS 1 12 125832990 M

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Spark Porsche 911 (991) GT3 R Lietz 24h Nuerburgring 2016 Model Car 1 18 New
Alfa Romeo 8C 2900 B Lungo 1938 Light bluee Minichamps 1 18 100120420 Model
Minichamps BMW 325i Oestreich Rensing Winner 24h Nurburgring 1986 Model Car 1 18

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

VERY RARE VW AMAROK 2H TDI 4-MOTION BERNATO GREEN 1 43 MINICHAMPS (DEALER MODEL)
Exoto XS GPC97204 1961 FERRARI 156 Sharknose Phil Hill 1 18 Diecast MIB

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Matchbox No21 bottle float VERY RARE CLEAR GLASS COW DECALS
NOOTEBOOM MULTITRAILER MPX SEMI LOWLOADER METCALFE FARMS MAN

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

1 43 Ford Focus RS WRC TEST CAR 2003 M.Martin M.Park
Corgi 270 Bond Aston Martin,Near Mint Condition in Excellent Original Winged Box