KENWORTH K200 with DRAKE 2x8 DOLLY & 3x8 LOWLOADER - BURGUNDY
AUTOart Lamborghini Aventador Libery Walk LB-Wo 1 18 79106
Mercedes 600 Pullman, 1 43, TrueScale Miniatures

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

TECNOMODEL MYTHOS - 1 18 - PORSCHE 909 BERGSPYDER - MONT VENTOUX 1968 - TM1884B
Alfa Romeo 6C 2500 Freccia D'gold Sliding Roof With Showcase BBR 1 18 BBRC1812BV
Corgi Toys Gift Set 15 Land Rover with Horse Box GS 15 Boxed
TOP MARQUES Subaru Impreza Winner RALLYE TOUR DE CORSE 1998 Dirty 1 18

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

EBBRO EB44768 NISSAN CALSONIC SKYLINE N.1 JGTC 1996 x HPI 1 43 DIE CAST MODEL
Nissan Gt-R Nismo le Mans 2015 Test Car Model Car 1 18
Tecnomodel Ferrari 365 GT4 BB Nart 24h LE Mans 1978 18 Scale LE of 150

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

NORSCOT NR55257 CAT 993K SHOVEL RUBBERIZED 1 50 MODEL DIE CAST MODEL

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

EBBRO 10011 HONDA CL72 EXPORT 1962 1 10 SCALE

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

WOW EXTREMELY RARE Mercedes Atego 815 Koffer Sinalco 2004 1 43 Minichamps-Actros

Chevrolet Corvette C7 Grand Sport 2017 Admiral bluee AUTOART 1 18 AA71275 Model
(Gok ) 1 18 Autoart Porsche 959 Red Nip

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Dinky Toys 410 Bedford End Tipper Box Of 4x Boxed Tippers bluee&yellow Red&cream

Trusted by more than 9,000 businesses in 140 countries.

BENTLEY CONTINENTAL GTC WHITE Minichamps 100139032
Eligor 112755 Foggy Petronas Superbike Team Transporter 1 43 Scale Autographed.
OK Toys (Hong Kong) No. 3368A Morris 1100. Plastic. Green. Boxed. 1970's

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

DINKY 351 UFO INTERCEPTOR-STUNNING
De Lorean DMC 12 (1981) Composite Model Car 79916

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Koenigsegg ONE 1 (2014) Composite Model Car 79018
Corgi 204 Rover 90 Saloon. Grey. VERY Near-MINT. In Rare bluee Box. 1950's
Dinky Toys 941 Foden Tanker 'Mobilgas' Grey Tyres Near Mint Boxed all Original

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Mercedes Benz 450 Revell 1 18 Brand New
VINTAGE HOTWHEELS REDLINE COLLECTION, SOME VERY RARE MODELS. LOT 6

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

WSI Models Tadano ATF220G-5 Euro 4
SIGNED 1 18 scale Damon Hill 1995 WILLIAMS Renault FW17 1st F1 Hungary car

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Triang Spot-on 119 Meadows Frisky with original leaflets very near mint & boxed
Tameo Brawn BGP001 Brazilian GP 2009 World Champion - Jenson Button 1 43 Scale