MOSKVITCH 412 71 A1 USSR 1 43 Russian NOVOEXPORT RUSSIA VOLGA LADA VAZ GAZ
Dinky No 581 U.S. EXPRESS HORSE BOX ( RARE U.S.A. EXPORT ISSUE BOXED)
Quartzo 18291 Lotus 72D Austrian GP 1972 World Champion E Fittipaldi 1 18 Scale

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Matchbox lesney - FORDSON TRACTOR - 72 mint boxed - front and rear yellow hubs
Dinky 156 Rover 75 Saloon. Rare Two-Tone Green. Very Near-MINT Boxed. 1950's
Triang Spot-on 280 Vauxhall Cresta Very Near Mint Boxed
Truescale Miniatures Brabham BT46B Fan Car Winner Sweden 1978 - Niki Lauda 1 18

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Corgi 1126 Ecurie Ecosse Transporter, Excellent Condition in Good Original Box
Minichamps Lotus Honda 99T 1987 - Ayrton Senna 1 18 Scale
MATCHBOX MOKO LESNEY MODEL No.41b JAGUAR 'D' TYPE RARE MIB

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

TSM (TRUE SCALE MINIATURES) MODEL 1 18 BENTLEY CONTINENTAL GT3 CONCEPT CAR (NEW)

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Spark 18LM84 Porsche 956 Le Mans Winner 1984 - Pescarolo Ludwig 1 18 Scale

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Autoart 1 18 Scale Diecast 73601 Jaguar E-Type Roadster Series 1 3.8 Red

1 18 991 911R Genuine Porsche model 1 of 911
Franklin Danbury Mint Movie Car Bullitt 68 Mustang Gt MIB + Display Case

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Dinky Toys 945 Leyland Octopus Tanker ESSO Very Near Mint Boxed all Original

Trusted by more than 9,000 businesses in 140 countries.

Corgi 270 Bond Aston Martin,Near Mint Condition in Excellent Original Winged Box
Minichamps 1 12 Scale 125 706618 - Porsche 917K 24Hr Le Mans 1970
Minichamps 1 12 Scale Diecast - 125 792927 BMW M1 Procar Alan Jones 1979

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

TADANO ATF220G-5 EURO 4 diecast mobile crane (DAVIES CRANE HIRE), 1 50, WSI
TRUE SCALE MINIATURES TSM141207 1 12 McLAREN P1 XP2R 2013 NURBURGRING

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 18 GT SPIRIT GT079 ASTON MARTIN DBS YELLOW NEW LTD ED OF 1000
Autoart 2011 PAGANI HUAYRA METALLIC RED 1 12 Scale New Release
Autoart Koenigsegg 1 One 2014 Matt bluee Carbon AUTOART 1 18 AA79018 Model

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Exoto 43 Ferrari Race Car Transporter EXO00015
Caterpillar 637K COAL BOWL Wheeled Scraper - QUALITY 1 48 SCALE By CCM

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Apollo Intensa Emozione AIE Metallic bluee & Display Case - Ltd 50 pcs Peako 1 18
Vintage - JAGUAR S type - 1 42 Spot-On Tri-ang n°276 MIB condition

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

TRUE SCALE MINIATURES TSM141204 1 12 PORSCHE 917K GULF 1970 DAYTONA 24HR
Bugatti T35 Nation Coulor Project Usa 1924 White CMC 1 18 M100B006 Model