RIO RI4245 BUGATTI 41 ROYALE 1927 GREEN 1 43 MODEL DIE CAST MODEL
Unic to 122 Liuis Mazat (1960)
Spark Model - Mercedes F600 Concept 2005 - 1 43

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Lotus 24 no. 5 2nd Dutch GP 1962 (Trevor Taylor)
Kode 9 Tokyo Motor Show 2015 bluee Spark 1 43 SJ040 Model
1 72 Russian 2016 army T-80U main battle Tank Modern Tank of world 2016
Ford GT40 no. 12 LeMans 1966 ( J. Rindt - I Ireland)

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

REPLICAGRI REPLI024WD TRATTORE FIAT 100-90 DOUBLE 4WD 1 32 MODELLINO DIE CAST
RIO RI4505 VW BEETLE N.111 121th MONTE CARLO 1951 BARON H.VON HANSTEIN 1 43
Mercedes Amg Gt3 Team Htp Motorsport Th 24H Spa 2017 SPARK 1 43 SB144 Model

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

1 18 Solido - Chevrolet Panel Militaire Military Green Rarity §

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

SPARK MODEL S1862 PORSCHE G.MITTER 1963 N.26 4th GERMAN GP 1 43 DIE CAST MODEL

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Ferrari 166Mm Barchetta Spider Winner GP Svezia 1952 Art Model 1 43 ART357 M
Spark Model - Renault Altica Concept Car 2006 - 1 43

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

BOS - Volkswagen Dannenhauer & Stauss Cabriolet 1954 - 1 43

Trusted by more than 9,000 businesses in 140 countries.

Mercedes Benz C-Klasse Coupe Amg Dtm 2014 P. Di Resta 300Ex. SPARK 1 43 SG178
Fiat 128 Rally Montecarlo 1972 Rio 1 43 Rio4230 Model Diecast
Nissan R32 Skyline no. 2 N1 1992

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Zytek 07 S 2 N.33 Le Mans 2007 1 43 Spark Sp1423 Model
NEO Honda Prelude Mk IV 1992 1 43 44509

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

McLaren Mercedes MP4-26 no. 4 J Button Winner Japan GP 2011
Fiat 238 Minibus 1965 Ambulanza Vigili Del Fuoco Fiorano 1970 RIO 1 43 RIO4537 M
Porsche 911 Gt3 Rsr N.67 37Th Lm 2015 San Chen-Kapadia-Maassen 1 43 Spark S4670

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

1 43 CDC TRUIMPH TR6 DIE CAST MODEL
PONTIAC GTO TH400 HURST EDITION blue 1 18

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Audi A5 Rs5 Abt Sportline Dtm 2017 Mattias Ekstrom SPARK 1 43 SG340 Model
Citroen C3 WRC No.11 Rally Monte Carlo 2018 ( C. Breen - S.Martin)

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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SPARK MODEL S0629 CAPARO T 1 OPEN 2008 PURPLE 1 43 MODELLINO DIE CAST MODEL