1 43 TRAX TR80 1963 CHRYSLER AP5 VALIANT REGAL SEDAN LIGHT TAN AUSTRALIA CAR NEW
1 43 IXO ASTON MARTIN DBR9 LE MANS 2005 SIGNED DARREN TURNER. LTD ED
Vintage Matchbox Superfast No 74 Daimler Bus Esso

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

1 43 TRAX 1962 HOLDEN EJ SPECIAL STATION WAGON IN WHITE GREEN, AUSTRALIA TG
NOREV 771052 FIAT CROMA GREEN DIECAST MODEL CAR
GUILOY 1 18 - 67503 BMW 320SI WTCC 'ANDY PRIAULX' BMW TEAM UK-RBM
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Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Porsche 956 LH Kenwood Andretti - Alliot Le Mans 1983 1 43 - Spark S5505
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Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Somerville Models 1 43 Scale 100a - Austin FX4 Taxi - Maroon
1 43 BENETTON FORD B194 1994 JOHNNY HERBERT MILD SEVEN DECALS

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

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1 10 JOYRIDE ERTL - AMERICAN CHOPPERS 'orange COUNTY' MILLER WELDER BIKE
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“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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Spark 1 43 Scale S2043 Model Car - 1993 Porsche 964 Speedster - White

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 18 MCLAREN MP4 15 MERCEDES DAVID COULTHARD 2000
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Brooklin 1 43 Scale BRK16 046 - 1935 Dodge Van PCTS 1989 1 Of 200 White

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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