UH 1 16 Scale 2698 Massey Ferguson 135 Banner Lane Museum diecast model Tractor
WSI COLLECTIBLES SCANIA R STREAMLINE TOPLINE 4X2 CAB UNIT OEHLRICH 01-1682
Brooklin Models 1 43 Scale BRK39 002 -1953 Oldsmobile Festa Top Up - 1 Of 1000

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

SIR ALEX FERGUSON HAND SIGNED 12 X 8 PHOTO MANCHESTER UNITED MAN UTD MANAGER COA
Minichamps 1 18 Audi TT Roadster Glacier white, Brand new
KYOSHO 1 18 08462R MERCEDES BENZ CLK DTM AMG CABRIO RED
1936 Morris Ten- Four Series ll by Lansdown No LDM51, Scale 1 43, White Metal

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Minichamps Mercedes Benz C-Class DTM 2008 - Bruno Spengler 1 43 Scale
Komatsu PC210 LC Excavator with Hammer Diecast Model Excavator 8096
Maxwell Toys (India) No.607 Maxwell Mini Police Jeep 1970s MIB

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Minichamps BMW M3 DTM (E92) 'BMW Team Schnitzer'' DTM 2013 - D Werner 1 43 Scale

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

MINICHAMPS. Magirus Merkur TLF 16 Feuerwehr. Red White. 1 43. 439 141072

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

UNIVERSAL HOBBIES - 4171 GREY FERGUSON TEA-20 HIGH LIFT FRONT LOADER 1 16 SCALE

ATCO MOTOR MOWERS SALES & SERVICE FORD Y WHITE METAL STATIC MODEL 1 43 BOXED
FALCON MODELS 1;72 BAE SYSTEMS HAWK T.2 ZK020, 4 SQN RAF VALLEY REF FA727005 MIB

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Brooklin ROD.01 1952 Muntz Jet.

Trusted by more than 9,000 businesses in 140 countries.

Spark Models 1 43 Scale Resin S1391 - Lola T70 Mk3 BOAC 500 1967
CORGI CC07403 LAST OF THE SUMMER WINE GREEN LAND ROVER CAR + METAL COMPO FIGURE
Corgi classics 55003 PCC Street car - St. Louis Ltd Edition No. 0002 of 3200

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Corgi 1 50 17702 Scammell Constructor 24 Wheel Trailer Wimpey Untouched
Minichamps 1 8 Scale 397 030086 - AGV Helmet Moto GP Valencia 2003 V. Rossi

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 18 RED BULL RACING RENAULT RB6 SEBASTIAN VETTEL ABU DHABI 2010 WORLD CHAMPION
Corgi AA33401 Westland Sea King 835 Sqn Royal Navy Falklands Campaign 1 72 Scale
Hot Wheels RLC Halloween Dairy Delivery Collectors 2003

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

VINTAGE CORGI MODEL No.XXX MINI COOPER 'LIMITED EDITION 1990 ' MIB
1 43 TWIN SET MIKA HAKKINEN MCLAREN MERCEDES 2001 MP4 16 & MERCEDES CLK COUPE

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

WEISE-TOYS 1 32 SCALE DEUTZ D4006 2WD (1968 - 1974) 1040
Daimler Majestic Major (1959) Resin Model Car 44277

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

1 18 Alfa Romeo 2.0 Litre Spyder 1992 Factory Hard Top Spider C4 Rare
DIECAST MASTERS 85027 1 50 SCALE CAT 980G WHEELED LOADER