BOS 'Best of Show' 1951 BENTLEY Mk VI Radford Saloon...mint n boxed
MINICHAMPS, 2013 PORSCHE 911 TURBO-S CABRIOLET (991) 1 43 SCALE
CORGI CLASSICS MODEL No.55301 DIAMOND T980 24 WHEEL TRAILER MIB

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Matchbox regular wheels No 58 is the International Dredt Late orange edition VNM
NEW WADER GIANT TRACTOR 60 CM LONG BEST TOY FOR KIDS GIGANT HIGH QUALITY
1 18 Scale Model - Stirling Moss Mercedes-Benz 300 SLR M.M. 1955
SUNSTAR 1 18 5091 1951 KAISER HENRY J ARENA YELLOW

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

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UNIVERSAL HOBBIES JOSKIN TRANS-KTP 22 50 TIPPING TRAILER 1 32 SCALE 2581
Midland Red white-metal or resin bus kits by W&T WTP18

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

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RETRO COLLECTABLES Hot Wheels Pop Culture Marvel Full Collectable Set Brand New

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

A Franklin mint of a scale model of a 1986 Chevrolet corvette, no box

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Mercedes Benz 190 E - Evo 1 - Street - Very rare 1 43 Rare Minichamps
Corgi Classics Showmans Range 16502 Scammell Highwayman Ballast Trailer Caravan

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

1 18 Scale BMW 7 Series 750 Li 2017 Grey Diecast Car Model

Trusted by more than 9,000 businesses in 140 countries.

RARE Mercedes 220 (W115) Binz Kombi, - 1 43 Scale by BOS
1 43 WILLIAMS 1998 MECACHROME FW20 JACQUES VILLENEUVE SIGNED ON LID
Chevrolet Caprice 1985 New York City Taxi Yellow, Model Car 1 18 Mcg

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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MINICHAMPS 1 43 1977 PORSCHE 911 TURBO - VINTAGE 430 069004 - MINT BOXED

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

CADILLAC SERIES 62 CABRIOLET SOFT-TOP 1947 ANSON 30345 1 18
Brazilian Working Cars Altaya - Ford Escort Pace Car - New Model
CMNL UKBUS6027 ALEXANDER DENNIS ENVIRO400 WESTERN GREYHOUND

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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BMW 320i (E46 4) Street Version (orange) 2005

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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1 43 1982 Ford XE Falcon Sedan - Queensland Police (White) Trax TR85C

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

SPARK - 1 43 - ALPINA CSL (E9) - S2811
Dodge Monaco 1978 Green Metallic 1 43 NEO 43510 NEW